You look over at your computer screen to access the patient’s chart, and you’re greeted with a demand for payment before you can regain access. It says you either pay the ransom immediately or your entire computer network will be locked down to the point of being unusable. What do you do? Read this article to learn more!
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As busy business owners and doctors, your patients are looking for consistency and reliability in all areas of your business.
Read MorePrivacy rules and uncertainty create barriers to responding to negative online reviews. So, what is a doctor to do when this happens?
Read MoreHIPAA requirements for record request(s) can be confusing. Also, determining which request form is being used can add to that confusion. This video will help to lessen that confusion.
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Collections are a critical part of running a physician practice. The shift toward patient responsibility for higher co-payments and deductibles under today’s health plans has driven the need for physician offices to shore up collection methods. Whether a practice is insurance or cash-based, patient payments are making up an increasing share of revenue. Every business needs to make money to survive, but physicians must balance the need for profit with the responsibility to provide quality patient care. In addition, laws regarding ethics, licensing, and patient privacy are layered into the regulatory tapestry that governs physician collections.
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The use of electronic health records (EHR) in the physician office provides many benefits, including quick access to accurate, complete information about patients at the point of care; legible, complete documentation; reduction of medical errors; privacy and security of health information, secure sharing of electronic information; and streamlining of coding and billing. Without a doubt, the process of transitioning from paper records to EHR can be challenging and stressful, but the rewards are worthwhile.
Read MoreKnow what you should and should not report when treating a patient showing symptoms of abuse.
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Question: Dr. Kotlar, “My recordkeeping, coding, and collection systems are outdated. I’ve been documenting the same way for the last eight years even though I’ve added more services and products. I am seeing more patients but not collecting more money. Can you share some tips to help me improve?”
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